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We had a fantastic experience at Family Orthodontics! Dr. West was spot on with my son’s treatment plan and timing, always explaining each step and what to expect next. His attention to detail and willingness to ensure we felt informed made the entire process smooth and stress-free. The office staff was incredibly friendly, always greeting us with a smile and readily available to answer questions or adjust scheduling when needed. What truly stood out was Dr. West’s dedication—at the beginning of treatment, he was even available outside of office hours to guide us when a wire broke and we weren’t sure what to do. We are so grateful for the care and support we received and highly recommend Family Orthodontics!
We had multiple consultations with different Orthodontists in the area based on recommendations of others. Not all providers had the same treatment recommendation which made it even more challenging to make a selection. Ultimately, Dr. West provided the most thorough consultation not only educating us on his recommendation but making us feel comfortable with his treatment plan. To top it off, his staff is very thorough and personable. It is the perfect balance of small family focused practice but with competent staff and equipment. We never have a problem getting appointments that fit our chaotic schedule, which is very valuable to us. We are so impressed with phase I treatment and confident we made the best selection by going with Dr. West and Family Orthodontics!
My second time having Dr West and team working with my kids to correct their teeth. Both kids team it came out great and Dr. West treated me as well. Easy to get an appointment and the staff is super nice.
If I could give 10 stars I would... The experience @ Family Orthodontics is outstanding. Dr. West's genuine care for his patients is paramount. You can feel it when you walk in the door; they truly care about their patients and community. From blankets, gaming, and refreshments to the overall office feeling, you will not find better! : )
We had such a great experience with Dr. West and his team! The best care, always helpful and professional! Lynn was so patient helping me go through insurance change also ! And my son has the best smile now! Thank you Family Orthodontics!